Formally Close Out your Projects

In too many organizations, projects never really end; they simply "fizzle out". All too often this leads to confusion in both the user community and the support organization.

• Is the system in production or is the migration still happening?
• How are people added to the system?
• Are there any approvals required for change?

Involve the User Community Early, Including Your Detractors

"There's no way that if you get participation out of a person can they say you didn't rock it." ~Jam Master Jay
Many organizations feel that the best time to begin engaging the end-user community is during the pre-rollout testing phase of a project. While this is an important time to be talking with the user community, hopefully you are engaging them far earlier than this. Otherwise, you are at serious risk of adversely affecting their processes/workflows.