1% Improvement Every Day

In an Industry that seems to pride itself on "reinventing" itself every 12-14 months, change is a given in the day-to-day life of the IT professional. Unfortunately change, especially change at that high of a rate, cannot be absorbed by most end-users; and if the end-user community doesn't adjust have we really gotten our money's worth?

Not Changing Really Isn’t an Option

"It is not necessary to change. Survival is not mandatory." ~W. Edwards Deming
No matter how much we try to resist it, change is all but guaranteed. Even in a recession, change continues to roll along in the IT space, even if we would rather not invest at this time: Vendors continue to churn out updates to their software, support contracts continue to come due, warranties continue to expire…
One key understanding that needs to be developed with management, especially in this economy, is that there is a certain degree of change that will be externally forced upon the organization by the past application choices they have made.